I know I haven't posted in some time, that's mainly because I've switched jobs.
Previously I was working for the Government via an employment agency as a full time contractor. Now I'm working for the Government via an Outsourcing firm as a full time permanent member of staff; I'm not working for the same client, by the way. Different methods of employment, different government departments.
So equally, different procedures for everything. My first post had little in the way of procedure and a lot in getting staff out to resolve computer issues. My second and current post has a lot in the way of procedure and very little to do with getting out of the office. In terms of workload, I have moved from high to low, from 10 jobs a day to around 3 jobs a day, if that.
Unfortunately, this new role also requires a lot of knowledge regarding paperwork. I don't think I've ever worked in an environment where so much paperwork is required so that so little can be done. This has all been a rush to the head so I haven't quite been able to pen my thoughts. Instead I've taken to reading other people's blogs.